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Cookies Policy

This Cookies Policy explains how Play365 Casino may use cookies and similar technologies when you visit or use our website. It describes the types of technologies that may be used, the purposes they may serve, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.

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About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help websites work properly, improve performance, remember preferences and provide information about how visitors use online services.

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Play365 Casino may also use technologies that perform a similar function, including pixels, tags, scripts, software development kits, device identifiers and local storage. For simplicity, this policy refers to cookies and similar technologies collectively as cookies. These technologies may be used when you visit our website, create or access an account, use account features, contact support through available website functions, or interact with communications that contain links to our website.

Some cookies are placed directly by Play365 Casino and are known as first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, communications or advertising. These are commonly referred to as third-party cookies. The availability and use of particular cookies may change as website features, service providers and legal requirements change.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The length of time a cookie remains active depends on its purpose, your browser settings and the settings applied by the relevant service.

Why cookies may be used

Cookies may be used for different purposes. Some are necessary for the website to operate, while others help us understand usage or provide a more relevant online experience. The categories below are provided as a general explanation and may not apply in exactly the same way at all times.

Strictly necessary cookies

These cookies may be needed for core website functions. They can support account access, security checks, session management, fraud prevention, navigation, load balancing and the operation of pages or features that you request. Without some of these cookies, parts of the website may not function correctly. Because they support essential functions, they may not always be available for opt-out through a cookie preference tool.

Preference and functionality cookies

These cookies may remember choices you make, such as language, region, display settings, or other preferences. They can reduce the need to repeat information and help make your visit more convenient. If you reject or delete these cookies, some preferences may not be saved and you may need to enter or select them again during a later visit.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are visited, how long pages are viewed, whether links are used, and whether visitors encounter technical errors. This information may be collected in an aggregated or otherwise limited form so that we can monitor performance, identify problems, improve content and make the website easier to use.

Security and prevention technologies

Cookies and related technologies may assist with protecting accounts and the website. They may help identify unusual activity, limit automated access, support authentication, detect attempted misuse and protect transactions or other requested functions. These technologies are used to support the security and integrity of the service and are not a guarantee that every security risk can be prevented.

Advertising and marketing cookies

Where permitted and enabled, advertising or marketing technologies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and show content that may be more relevant to a visitor. The use of these technologies may depend on your consent, your settings, the relevant service and applicable legal requirements. Choosing not to allow them does not necessarily remove all advertising; it may mean that advertising is less tailored to your interests.

Third-party services, privacy and policy changes

Some website functions may be supported by third-party service providers. These providers may use cookies or similar technologies on our behalf, or may process information in accordance with their own privacy notices and terms. Examples of supported functions may include website security, payment or account-related services, technical hosting, analytics, communications and advertising measurement. We do not use this policy to replace the privacy information issued by those providers.

Information collected through cookies may include an internet protocol address, device or browser information, approximate location based on technical information, pages viewed, referring pages, actions taken on the website, and the date and time of activity. Whether this information is personal information depends on the circumstances and the way it is combined with other information. We may use and handle information collected through cookies in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies are not the same as your account password and should not be used as a substitute for account security. You should keep your login details confidential, use suitable security measures on your devices and log out when using a shared or public device. If you notice unusual account activity or a security concern, use the available website support or account security functions as soon as possible.

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page with a revised date where appropriate. Changes may affect the types of cookies used or the choices available. You should review this page from time to time to remain informed about how cookies may be used.

If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the contact or support options made available through the Play365 Casino website. We will handle enquiries in accordance with our Privacy Policy and applicable requirements. This policy is intended to provide general information about cookies and does not change any applicable account terms or legal rights.